Con artists are trying to take advantage of Arkansans who suffered property damage from tornadoes that touched down across the state April 13, according to a news release from Arkansas Attorney General Leslie Rutledge.
Damage occurred from the northwest corner to the southeast corner of the Natural State, leaving countless storm victims vulnerable to scams as they assess the damage and seek repairs.
“Home repair scams are common following severe weather and place additional strain on hard-working Arkansans when repairs aren’t completed as promised,” Rutledge said. “These bad actors prey on victims of severe weather and take advantage of the unexpected and urgent nature of storm damage repairs. I urge all Arkansans to stay alert and use caution as they begin the clean-up process.”
Rutledge released the following tips to ensure people hire a reputable contractor to complete the repairs:
• Beware of door-to-door solicitors selling home-repair work. To find someone reputable, ask friends or family who have recently used a home-repair contractor or professional. Consider contacting the Arkansas Contractor’s Licensing Board to verify that the contractor is licensed and has not had any complaints filed against it.
Independent reporting for Pine Bluff & Jefferson County since 1879.
• Avoid any home-repair solicitor who asks for an upfront payment or who will not provide you with a written contract.
• Get at least three written estimates. A reputable contractor or professional will never try to pressure you to obtain your business.
• Obtain and check at least three references from your contractor or professional.
• Check with the Attorney General’s office or the Better Business Bureau to find out if the company has a complaint history.
• Obtain a written and detailed contract that includes the grade, quality, name brand and quantity of any materials to be used. The name and address of the contractor must be on the contract.
• Avoid paying for the entire job up front. One-third paid in advance, one-third paid halfway through the job and one-third paid upon completion is a better plan, helping assure that your project will be completed. Never make the final payment until you have had an opportunity to inspect the work.
• Remember that all contracts resulting from a home-solicitation sale generally must include a buyer’s right to cancel within three business days after the contract is signed.
• Make sure all warranties and guarantees are in writing.
For more information and tips to avoid scams and other consumer-related issues, contact the Arkansas Attorney General’s office, 800-482-8982, consumer@arkansasag.gov or visit ArkansasAG.gov or facebook.com/AGLeslieRutledge.