While the state continues to grapple with the health and economic impacts from COVID-19, Entergy Arkansas is implementing an Enhanced Customer Assistance Plan that includes offering flexible options to extend time to pay with payment arrangements, and waiving late fees, if applicable.
As part of this plan, any customer experiencing financial hardship is eligible to take up to 12 months to pay a current bill and/or unpaid balances, according to a news release.
Customers with a past due balance are encouraged to contact Entergy as soon as possible to make payment arrangements and discuss other assistance offers while available.
Customers can also access more information regarding federal, local and state financial assistance while it is still available at entergy.com/covid-19/arresources/.
For customers’ convenience, new self-service options are available at myentergy.com/s/makepayment or by selecting Deferred Payment on the Entergy Mobile App.
Details: 1-800-ENTERGY or entergyarkansas.com.